Answerahead
A platform that turns missed calls for tradespeople into one complete case file: what it's about, how urgent, and when to call back.
The challenge
Tradespeople like plumbers and installers lose revenue every day to missed calls during a job: the caller simply moves to the next name on the list. Answerahead needed to turn those missed calls into a usable, prioritised case file automatically, without the caller having to install an app.
Our approach
We built a platform that catches forwarded calls via SMS, WhatsApp or voicemail, asks the caller a few short questions (address, urgency, timing), and turns it into one clear case file in the tradesperson's inbox within minutes. Urgent jobs automatically float to the top.
Result
A subscription platform that means trade businesses never lose a job again, including a calculator that shows each customer exactly how much revenue missed calls are actually costing them.
“It's not just execution, there's real thought put into what works best for AnswerAhead. Communication is clear, the lines are short, and everything gets picked up quickly. Very satisfied with both the process and the result.”
AnswerAhead